What To Expect and Important Information

I like to make sure my clients feel comfortable and relaxed as soon as they enter my Studio; I spend some time finding out what the end result is your looking for and you can expect our appointment to last between 1 - 2 hours, depending on which service you have chosen. 

What will happen on the day of the appointment?

  • All consultations are completed on the first day of the treatment

  • You will fill out a medical questionnaire and treatmant plan for your cosmetic make up procedure

  • Please refer to Important Information (see below) to see if you are suitable for the procedure

  • Whilst medical consent forms are filled out, you will be numbed with a topical anaesthetic prior to treatment beginning

  • In the Treatment Room, a treatment plan will be carried out where we will discuss the size, shape and colour of your procedure

  • This will include measuring, pre-drawing, needle and pigment choice for selected style outcome

  • Once the treatment plan and drawing has been agreed, tattooing will take place.

  • Tattooing lasts between 20-40 minutes depending on the area, another topical anaesthetic is applied as the skin has broken to create more comfort 

  • Before and after photos are always taken and then Kendall makes sure you are happy with the treatment and gives you aftercare guidance

Please note I will not perform a treatment on the following :

  • Saturated old permanent make up without prior photo evidence and agreement.

  • Clients with heart disease/MVP or a Pacemaker.

  • Eczema, Dermatitis in or around the eyebrow area.

  • Organ transplant of any type or taking anti rejection medication.

  • Any clients under the influence of drugs or alcohol.

  • Pregnant or breastfeeding.

  • No tanning 30 days prior or post treatment, over exposed skin heals darker & can ash out (turn grey).

  • If you have botox, it must be at least 3 weeks after or before treatment.

Important Information (please read before booking any treatments)

  • From the first day NO water on the brows or eyes; no sun, sweating, exercise of any kind prior to the procedure or after the procedure for a minimum of 2 weeks.

  • Absolutely no sun 30 days prior or after the procedure. Kendall will not be held responsible for the damage caused to the brows by sun exposure during this time.

  • Any sun exposure will exfoliate taking colour with it as it fades & it will also heal the pigment darker than expected. 

  • Tanned skin bleeds and can heal darker than expected. 

  • Do not exercise on the day of the procedure; your pores will expand when perspiring.

  • It is recommended not to sweat for the first 14 days after the procedure. Sweat is salt and WILL prematurely fade, blur or cause the pigment not to take at all.  

  • Avoid direct shower water on the treated area after the procedure.

  • No water, makeup, lotions, pencils....etc. for 14 days after the procedure.

  • Avoid scrubbing the treated area for at least 1 month.

  • Do NOT take Aspirin, Fish Oil, Vitamin E and/or Ibuprofen unless medically necessary, 72 hrs prior to your procedure.

  • Avoid sleeping on your front during the first 2 weeks after the procedure.

  • You have to be off Roaccutane for 1 year. 

  • You may not be a good candidate for Natural Hairstrokes if you have severely oily skin. Your results WILL appear softer (eyebrows can look more powdered instead of hair strokes).

  • Dark skin types please note that your permanent makeup will not appear as bold as lighter skin.

  • (Indian, African American, Filipino, etc.) skin will look more solid/powdered due to having a darker skin color in the background. 

  • Avoid alcohol or caffeine the day before & prior to the procedure, this will minimize any oozing/bleeding or swelling after the procedure.

  • Getting a procedure while on your menstrual cycle can make you hyper-sensitive to the treatment.

  • No swimming until the area is completely healed (4 weeks), salt water/chlorine WILL cause the pigments to fade or change in color.  It is recommended to apply the Vaseline to the treated area/s prior to swimming even after healed to prevent the chlorine water/salt water from affecting the area.

  • Always wash your hands before you touch the area.

  • Do not scratch or pick off the area. Let any scabbing, flaking or dry skin naturally exfoliate off. Picking can cause scarring or infection.

  • If you like, you come to your appointment with your eyebrows penciled the way you like them. Bring your colored pencil of choice.

  • If you get your eyebrows waxed or tinted, please have this done at least 72 hours prior to your scheduled procedure. It is recommended to wait at least 10 days to have them waxed & 30 days for tinting after the procedure.

  • Regular makeup can be worn immediately after your procedure, just not on the treated area until healed. A sealant will be applied immediately after the procedure.  You can begin applying the Grapeseed Oil/ A&D Oitment after 72hrs to the eyebrows, a thin layer for the remaining 4-10 days.  Vaseline to be used only when you shower then gently wipe off afterwards.  If you can, take a shower without getting your face wet.

  • The eyebrows WILL appear bolder immediately after the procedure.  This is common in all Semi Permanent Makeup...it will begin to soften up typically within 10-30 days. When choosing a color, it is recommended to go lighter until we see the healed results, we can always go darker at the touch up....we CANNOT go lighter. 

  • Hair strokes WILL appear crisp and bold at first, but WILL soften up in appearance as the tissue heals. The area will shed taking some color with it...this is normal.

  • It is very common to have areas fade more so than others, this is part of the healing process and will be treated at the top up appointment. Previously done eyebrows may take 1-3 treatments to achieve the desired result.  

  • Red heads, blonds & fair skin types WILL experience more swelling, redness and fading than darker skin types.

  • Clients with darker skin (Indian, African American, Filipino, etc.), Please know that the Hair Strokes WILL NOT appear as defined or as dark as lighter skin types due to the skin color already being naturally darker.. 



If you have had your original Semi Permanent Makeup done by myself, and you choose to go elsewhere for touch-ups, I will not do any future treatments on you.  

Please book in using the Online Booking facility here!


Thankyou 💖